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Renewal discussions can sometimes feel complex and even overwhelming. That’s why we’ve worked hard to streamline and conversationalize our process so you can focus on what matters most—your clients. Our goal is to make renewals easier for you to review and communicate. 

The plan renewal process follows a conversational path: we send you performance metrics and preliminary recommendations, followed by meetings or discussions to review the data. Based on our conversations, we may do additional analysis and send a renewal savings analysis. The goal is always to align the plan with your clients’ evolving needs. 

Simplifying the Renewal Analysis 

Our streamlined renewal analysis delivers a more digestible presentation of savings data. We provide performance metrics that outline how the plan is performing, followed by meetings where we review these results with you. Based on that feedback, we conduct further analysis and come back with tailored recommendations. 

This simplified approach arms our broker partners with the information needed to have easier client conversations. By providing concise summaries and detailed documentation, you can confidently present data-driven recommendations. Our enhanced renewal process delivers quicker financial analyses. We provide you with clearer savings projections without sacrificing the depth of insights your clients need. 

We’ve made our pricing renewal recommendations easy to read so you can convey proposed changes more effectively, focusing on savings opportunities that matter to your clients. 

Recognizing the importance of flexibility, we’ve expanded our offerings to include tailored renewal strategies, enhanced specialty drug management, and increased home delivery options. These improvements give you the tools to craft solutions that resonate with your clients’ unique needs. 

Supporting Your Renewals at Every Step 

Our Director of PBM Operations, Wesley Scott, best sums up the value of our process: “This streamlined process isn’t just about efficiency—it’s about creating space for meaningful client conversations. We’re providing our partners with insights that spark discussions about long-term value, not just short-term savings.” 

Your input is invaluable to us as we continue refining our approach. What additional tools would help you serve your clients better? Your insights drive our improvements. 

At the end of the day, our focus is on supporting your success and your clients’ satisfaction. With this renewed emphasis on efficiency and partnership, you can rest assured that we are with you at every step of the journey, helping you build stronger client relationships and delivering the desired results. 

Are you and your clients looking for a partner who is prepared for collaborative renewals?
Fill out the form below and discover the Serve You Rx difference.

About Serve You Rx®   
Serve You Rx is a full-service pharmacy benefit manager (PBM) with unquestionable flexibility and an unwavering commitment to doing what's best for its clients. With a fervent focus on those it serves, including insurance brokers, consultants, third-party administrators, and their clients, Serve You Rx delivers exceptional service and tailored, cost-effective benefit solutions. Independent and privately held for nearly 40 years, Serve You Rx can implement new groups in 30 days or less and say "yes" to a wide variety of viable solutions. Known for its adaptability, quality, and client-centricity, Serve You Rx aims to be a benchmark for better client service.