Home Delivery Pharmacy

Your Benefits Just Got Better with Amazon Pharmacy

We've partnered with Amazon Pharmacy to provide you with a simple, convenient way to manage your prescription medications. Access low prices, easy automatic refills, and get help from pharmacists 24/7. 

Access Amazon Pharmacy

As of May 1, most members' prescriptions have transferred to Amazon Pharmacy. Head to the Home Delivery page for more information on how to manage your medications with Amazon Pharmacy. 

Getting started with Amazon Pharmacy

Once Amazon has your prescription on file, they send you a notification. Then you can add your medication to your cart and check out — like usual on Amazon. Your order will arrive in secure, discreet packaging and you'll get status updates along the way.

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Add your prescription. For new prescriptions, your doctor can prescribe right to Amazon Pharmacy, just like any other pharmacy.

Place your order Once we have your prescription on file, we'll send you a notification. Then you can add your medication to your cart and check out — like usual on Amazon.

Your medication will be delivered in secure, discreet packaging — with status updates along the way.

Amazon Pharmacy Delivers

Goodbye lines, hello convenience. Amazon Pharmacy is the easiest way to get your meds.

Easy online sign-up with the option of importing your medication history

24/7/365 access to a pharmacist, or chat online with Customer Care

An Amazon shopping experience with free shipping

Clear pricing to help you save time and money

The ability to manage your medication and order history

Getting in touch with Amazon Pharmacy

For new prescriptions with Amazon Pharmacy, your doctor has a few ways to send it in:

E-SCRIBE: Amazon.com-Amazon Pharmacy Home Delivery

FAX: 1-512-884-5981

MAIL : 4500 S Pleasant Valley Rd, Suite 201, Austin, TX 78744

PHONE: 855-206-3605, then press 1 (prescribers only)

Need more help? Here's who to ask.

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Medication Status Questions

For questions about your prescription order status, placing a new order, or setting up refills, log in to your Amazon Pharmacy account or contact Amazon Pharmacy.

 

Amazon Login
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Pharmacy Benefit Questions

For information about your pharmacy benefits or medication coverage, log into your Serve You Rx member portal or contact customer service.

 

Member Portal

Looking for information about your specialty medication? Get more information here: Specialty Pharmacy