Frequently Asked Questions

If you are experiencing a medical emergency, please call 911

Following are answers to frequent questions we are asked. If your question is not answered below or if you need assistance, have a complaint, or would like to report an error, call 800-759-3203. For questions about your prescription coverage, prescription claim, copay, deductible, or about your prescription plan benefit, please call the phone number on the back of your health plan or prescription plan ID card.