Member Care. Quality without Compromise.

Better health for you starts today. Discover how our unquestionable flexibility and unwavering commitment to quality and service deliver benefit solutions that benefit you. 

As of May 1, most members' prescriptions have transferred to Amazon Pharmacy. Head to the Home Delivery page for more information on how to manage your medications with Amazon Pharmacy. 

Member Resources and Tools

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Order and Track Prescriptions with Amazon Pharmacy

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Find Information About Your Specialty Medication

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Have a Question?

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Login to Your Pharmacy Benefits Member Portal

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Check if a Drug is on My Formulary

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Access Member Education Resources

Please note: the Member Portal is only available for Serve You Rx® plan members.

Member Forms

Surescripts Prior Authorization Portal
Prescription Reimbursement Claim Form
Authorization to Use and Disclose PHI
Medical History Form

Note: Most forms are in .pdf (Acrobat) format. You can download the latest version of the Acrobat Reader software on Adobe's website for free.

Additional Member Resources

Still need help finding what you need? Check out additional tools below. 

All Member Tools
Member FAQs
Navitus Members
Communication Assistance
Safe Drug Disposal
Español

Need more help? Here's who to ask.

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Medication Status Questions

For questions about your prescription order status, placing a new order, or setting up refills, log in to your Amazon Pharmacy account or contact Amazon Pharmacy.

 

Amazon Login
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Pharmacy Benefit Questions

For information about your pharmacy benefits or medication coverage, log into your Serve You Rx member portal or contact customer service.

 

Member Portal

Looking for information about your specialty medication? Get more information here: Specialty Pharmacy