Welcome, Navitus Health Solutions Members

Serve You DirectRx Pharmacy (Serve You DirectRx) is proud to be a mail-service partner with Navitus Health Solutions.

How to submit a prescription

  1. Download and print the New Prescription Mail-In Order Form
  2. Complete the form and mail it along with the original written prescription to:

Serve You DirectRx Pharmacy
10201 West Innovation Drive
Suite 600
Milwaukee, WI 53226

How to transfer your prescription

If you are new to mail service and want to transfer a prescription to Serve You DirectRx for mail service, please print, complete, and mail the Prescription Transfer Form to:

Serve You DirectRx Pharmacy
10201 West Innovation Drive
Suite 600
Milwaukee, WI 53226

You can also call us to transfer a prescription at 800-481-4940 and provide the following:

  • Name and phone number of current pharmacy
  • Prescription name and number found on medication label
  • Number of refills remaining

How to Refill a Prescription

Once you are a patient of Serve You DirectRx Pharmacy, you may refill your prescriptions in any of the following ways:

  • Use our online service, EZRefillRx
  • Call 800-481-4940 and use the automated EZRefillRx line (Please have your prescription number and payment information ready)
  • Complete and return the order form that was shipped with your previous order
  • Enroll in EZAutoFill: Through EZAutoFill we will automatically fill and ship your prescription before your current supply runs out. There is no charge for this service. To learn more or to enroll, call 800-481-4940. (This service is not available to Medicare patients.)

Have Questions?

For questions about the status of your mail order or the prescription you received from Serve You DirectRx Pharmacy, call 800-481-4940; or check out these Frequently Asked Questions.

If you have questions about your claims, copays, or deductibles, please contact your pharmacy benefit manager, Navitus Health Solutions.