Careers

We're Hiring!

A talent filled with innovative solutions and brilliant ideas. A candidate with the natural ability to make customer experiences positive and memorable. An open mind able to quickly adapt to our fast-paced environment. We know you’re out there, and we want you here.

We’re always looking to add smart, business-savvy, and enthusiastic people to our team. Ready to show off your skills? Let’s hear from you.

Contact Us

Send your cover letter, resume, and salary requirements to hr@serveyourx.com

5 Keys to success

Our guiding principles for how we work with our clients, business partners, and one another.

  • Create positive noise

    Through empowerment and encouragement, make each situation the best it can be, share accomplishments, celebrate achievements, thrive on the support given and received, and eliminate negativity that impedes results.

  • Speak honestly

    Say what you mean and mean what you say. Seek and accept open, honest, candid feedback.

  • Own your actions

    Stand by your actions, hold yourself accountable for your role in the outcome and take ownership for the results where you bear responsibility.

  • Do the right thing

    Be truthful, thoughtful and swift in making selfless choices that best serve our clients, business partners, and the good of the company.

  • Be eager to learn

    Passionately explore new ideas, solutions and opportunities.

Who We Are

Since our beginning in 1987, Serve You Rx has stayed true to our promise of hand-crafting pharmacy benefit solutions that are as unique as each of the clients we serve. The keys to our success — yesterday, today, and tomorrow — lie within our guiding principles for how we work with our clients, business partners, and one another.

We help employers who sponsor health plans and the consumers who are members of those plans save money on prescription drugs by offering pharmacy benefit management and the services of our self-owned and -operated mail and specialty pharmacies.

We Offer*

  • Paid time off (vacation, sick, personal)

  • Seven paid holidays, jury duty, bereavement pay

  • 401(k) with company match

  • Health, dental, and vision insurance

  • Health savings accounts with employer contributions

  • Company-paid life, short and long-term disability insurance

  • EAP, fitness reimbursement, and other health benefits available through our medical plan

  • Pet insurance & identity theft protection

  • Opportunity to earn pharmacy technician certification (test paid for by company)

*These benefits are available to employees who work at least 30 hours per week.

Employee Testimonials

This is a great place to work. It has been amazing to see the organization continue to grow over the years. Serve You Rx continues to find new ways to expand and stay innovative as the industry changes over time.
— IT Analyst

Excellent work environment, very flexible, and management is understanding. Paid training and pharmacy technician certification. Excellent benefits plans, including 401k.
— Customer Service Representative

Throughout the company, there is a warm and welcoming environment that provides a sense of home away from home. They have amazing opportunities to advance, the company cares about the growth of employees, and there are great benefits. 
— Pharmacy Services Representative

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

Job Listings

Software Engineer II

Please apply by: August 1, 2022

Serve You Rx is looking for a skilled and experienced software engineer to join the team! As a Software Engineer II, you will be working to architect, design, and develop software and technical solutions across the organization. The ideal candidate will take the lead and execute architecture, design, and development of software to include requirements analysis, software design, coding, software integration, testing, debug, and maintenance. This position is located in our Milwaukee office and is open to part-time and full-time remote.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

Account Manager

Please apply by: August 1, 2022

Are you an excellent communicator with a commitment to client satisfaction who has experience with employee benefits? Take a look at the culture and benefits Serve You Rx offers its employees and apply now. As an Account Manager, you will use your skills and experience to support the day-to-day operations of a multi-disciplinary team of clinical pharmacists, strategic account executives, and benefit administration staff to meet client satisfaction, revenue, and retention goals beginning with new business implementation and continuing through each renewal. The ideal candidate has experience with employee benefits and is energetic, motivated, and an effective listener and problem solver. Serve You Rx offers comprehensive benefits and great work-life balance, including paid time off and paid holidays; growth opportunities; and a team-oriented, collaborative work culture.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

Database Administrator III

Please apply by: August 1, 2022

Serve You Rx is looking for a full-time Database Administrator III (DBA). This position is part of a highly collaborative team and is responsible for working with IT teams, including Reporting, Pricing & Analytics, and IT Infrastructure, to manage Serve You Rx’s data and information needs, design and implement solutions that improve the quality of service, and provide strategic guidance on the logical and physical design of databases. The DBA will provide strategic guidance and implement the corporate data warehouse and the corresponding data feeds. This role is based in our Milwaukee office and is open to a hybrid remote and full-time remote schedules.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

Pharmacy Technician

Please apply by: August 1, 2022

Serve You Rx’s closed-door pharmacy is seeking individuals to take part in the production process. Experience working in a pharmacy focused on retail filling of prescriptions is preferred but not required. We will train you! If you have limited experience working in production, retail, service, grocery or shipping and want a change, this is an opportunity for you to enhance your career and work in a non-public and clean work environment in our closed door pharmacy. Perks include the camaraderie of our hardworking team, our newly remodeled facility, great benefits, and paid time off.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

Sales Executive

Please apply by: August 1, 2022

The Sales Executive executes the sales process, including identification, development, action, and follow through of opportunities within an assigned territory of third-party administrators, benefits brokers, and consultants. The Sales Executive grows these relationships by showcasing new offerings, sharing industry trends, effectively conveying the differentiated value proposition of Serve You Rx, and ensuring successful renewal and retention of existing business.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

System Administrator III

Please apply by: August 1, 2022

Serve You Rx is looking for a System Administrator III with strong analytical and troubleshooting skills who understands the importance of security and HIPAA and has experience working in a virtualized Windows Server environment. Our company is growing, as is our need to provide increased infrastructure services. As the System Administrator III, you will also handle issues with networks, phone systems, and disaster recovery plans. You will ensure the security of operating systems and provide support for the organization's information systems and peripheral equipment, such as application servers, database servers, web servers, desktops, printers, and storage devices. The System Administrator III reports to the V.P. of Information Technology. This position is located in our Milwaukee office and is open to part-time remote.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

Director of Clinical Programs

Please apply by: August 1, 2022

The Director of Clinical Programs provides clinical account services for complex Serve You Rx pharmacy benefit management (PBM) clients and oversees the direction and administration of Serve You Rx clinical PBM operations. The Director will lead a team of Clinical Account Executives who develop, implement, and manage PBM clinical programs to positively impact client goals and objectives related to trend management, patient care, changing market dynamics, and education, as well as clinical support staff charged with execution of day-to-day clinical operations, including prior authorization review, ensuring timely and accurate system updates, and other service level agreements. Serve You Rx offers clinical services and strategies designed to manage drug costs, ensure appropriate drug use, and improve member outcomes. This position plays a key role in supporting Serve You Rx in reaching its mission to help clients and members have a cost efficient and money-saving way to get the prescriptions they need.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

Data Warehouse Developer

Please apply by: August 1, 2022

Serve You Rx is looking for a full-time Data Warehouse Developer. This position is part of a highly collaborative team and is responsible for designing, developing, and maintaining of Serve You Rx’s data warehouse to meet our business analysis and reporting needs. You will work closely with our reporting and analytics team to gather business requirements and create architectural designs for our data warehouse. You will own the design, mapping, building, testing, and implementing of Extract-Transform-Load solutions to collate, migrate, and integrate current and historical data from various operational and transactional sources/systems within the organization. This position may also consult directly with clients and customers to determine business needs. This role is based in our Milwaukee office and is open to a hybrid remote and full-time remote schedules.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

Customer Service Representative I

Please apply by: August 1, 2022

Are you looking for a positive workplace culture, a training program that prepares you for success, and the career advancement opportunities that allow you to shine? This full-time in-office position offers a predictable 40 hours per week work schedule with a rotation of working some nights and weekends. Pharmacy, inbound call center, and/or customer-facing experience is preferred.


View Position Description To apply, send your cover letter, resume and salary requirements to hr@serveyourx.com

As it relates specifically to the prevention of COVID-19 infections, employees that work on site or regularly travel for work will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.